Uncover the opportunities and learn how to address the challenges of Enterprise 2.0. Take part in four days of discussion and debate across five Conference tracks. Sessions include:
Interest in social computing exploded in 2007, lead by surging corporate interest in Facebook as a model for how organizations can improve information sharing, collaboration and community-building efforts. Indeed, social computing has become a strategic issue for virtually all organizations. As with any transformation endeavor however, there are challenges (e.g., employee adoption, integration with existing infrastructure, security, and compliance). Still, social computing offers organizations tremendous opportunities to catalyze innovation efforts, improve business performance, enrich employee relationships and address age-old knowledge management objectives.
Social computing encompasses a wide range of technologies: blogs, wikis, tag and social bookmark systems, XML feeds (e.g., RSS) and feed syndication platforms, and social networking. The question for many IT organizations is whether they can leverage existing investments in IBM and Microsoft platforms to deliver social computing solutions, and how third-party vendors extend those solutions in an integrated manner. In this three-hour tutorial, we will walk through the social computing platforms offered by IBM and Microsoft; find out exactly what is doable out-of-the-box; what features are available through partnerships (and with whom), and what's in the social computing roadmap from each vendor. This session will be demo-centric to allow attendees the opportunity to visualize how end users interact with various features. Vendors will also present on the technical implementation of those major functions. The format will enable a side-by-side comparison of IBM and Microsoft offerings so that attendees can walk away knowing exactly what each platform is capable of delivering.
Format:
Mike Gotta, Principal Analyst at Burton Group will provide a brief introduction to social computing and layout the key issues strategists should consider as they listen to the workshop presentations and demonstrations. IBM and Microsoft will then detail their social computing platforms and demonstrate its various capabilities while answering questions from the moderator. The workshop will end with a Q&A session to address audience concerns.
Who Should Attend:
IT architects, infrastructure planners, collaboration strategists and application decision-makers on social software (blogs, wikis, tag/social bookmark systems, RSS, and social networking).
You Will Learn:
Attendees will become familiar with the social computing capabilities of IBM Lotus Connections and Microsoft SharePoint Products & Technologies (e.g., blog, wikis, RSS, social networking) enabling them to conduct more thorough comparisons within their own enterprise.
Instructor - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com).
Speaker - Heidi Votaw, Program Director, Social Computing Software, IBM
Heidi was part of the team that was responsible for providing the first social software offering from IBM. She currently runs the team that is responsible for the overall Lotus Connections business which includes a mixture of Product Management, Offerings Management and Program Management that is part of the Lotus Software Group within IBM. Her team provides the strategy and direction for the emerging area of Social Software. She is responsible for setting the product requirements for the technology, contributing to the overall efforts in marketing the product, being an advocate for customers / partners / ISVs, and setting future directions, to name a few. In addition to assisting customers with social software directions and solutions, she also works to help drive usage and adoption throughout the IBM Corporation. Heidi has held numerous positions at IBM from Support, Marketing and Product Management. Before leading the Social Software she was the lead Product Manager responsible for the Notes client. She was responsible for contributing to the efforts of the revamped Lotus Notes 8 client. Prior to that, she managed the entire client portfolio for Domino (iNotes Access for Microsoft Outlook, Domino Off-Line Services, Domino Web Access), setting the strategy for the initial Workplace Messaging / Workplace Client Technology / IBM Symphony offerings as well as products such as Lotus SmartSuite and Lotus FastSite. She continues to present product strategies and plans to both internal and external audiences worldwide. She has also held a variety of roles in her tenure at Lotus Development Corporation since joining the company in 1991. Heidi received her bachelor's degree in Business Administration from Regis College, Westin, Massachusetts and her master's degree in Marketing from Rivier College, Nashua, New Hampshire. For more information on Lotus Connections visit http://www.lotus.com/connections or our blog at http://synch.rono.us.
Speaker - Lawrence Liu, Technical Product Manager, Microsoft
Speaker - Suzanne Minnassian, IBM Lotus Connections Product Manager, IBM
In my past experience, I have held a variety of roles within software development, including development, design, user research, and now product management. I am currently the product manager for Lotus Connections, a social software suite for businesses and organizations. In the role or product manager, I work to define the overall product strategy, develop and drive the product requirements with engineering and design, work with customers and partners to shape the product, and publicize the product through demonstrations and presentations at numerous industry events. I came into IBM through IBM Research Collaborative User Experience group as a user researcher on the Unified Activity Management project and a developer and usability specialist on the Reinventing Email project. I hold an MBA with a concentration in Human Factors in Information Design, and I have a strong interest in collaboration technologies and personal and business productivity tools.
Speaker - Venky Veeraraghavan, Program Manager, Microsoft
Enterprise 2.0 technologies and capabilities have allowed organizations to vastly improve their efficiency and effectiveness as well as their ability to realize value from their investments but have also introduced a new level of threat and risk into its information infrastructure. The introduction of virtualization, voice over internet protocol (VOIP), social networking, encryption, identity and access management, advanced web capabilities, and other innovative technologies and capabilities have enhanced business effectiveness, but has also have expanded the threat and risk landscape that must be identified, understood, and managed. Enterprise 2.0 technologies include the traditional information security issues of confidentiality, integrity and authentication but it also add new and unique concerns including such as unauthorized and non-detected system access, data leakage, compliance challenges, and electronic social engineering. This workshop will provide you with a methodology for performing threat and vulnerability analyses against your Enterprise 2.0 information infrastructure as well as strategies for understanding and managing the threats and vulnerabilities which are enumerated through this analysis. This workshop will introduce the concepts of data asset enumeration, threat and vulnerability analysis, and vulnerability management as they relate to Enterprise 2.0 technologies and concepts and their associated information infrastructure. It will also provide insight into the information security concerns and risk mitigation solution concepts involved in effective risk management capabilities for these capabilities. Case studies of associated with information security in Enterprise 2.0 solutions will be utilized throughout the workshop and interactive threat and vulnerability analysis and vulnerability management activities will also be conducted.
Syllabus:
Threat and Vulnerability Management for Enterprise 2.0 Solutions * Overview of Threat and Vulnerability Management * Asset Enumeration * Threat and Vulnerability Analysis Overview * OSI+ Threat Analysis Methodology * Vulnerability management * Risk mitigation strategies and countermeasure development
Who Should Attend:
* Individuals who are deploying Enterprise 2.0 solutions within their organizations * Information technology professionals who would like to expand their knowledge of security concerns and threats associated with Enterprise 2.0 solutions * Individuals who have the responsibility to introduce and maintain threat and vulnerability management solutions within their organizations * Business executives who would like to understand the business impact of threats and vulnerabilities associated with Enterprise 2.0 solutions within their enterprise * Anyone would like to gain insight into the policies, processes, procedures, technologies, and concepts involved with threat and vulnerability management concepts and programs
Prerequisites:
* Familiarity with basic information security technologies, concepts, policies, procedures, and techniques. No security background or technical background required.
Instructor - John Pironti, Chief Information Risk Strategist, Getronics
John P. Pironti is the Chief Information Risk Strategist at Getronics. He has designed and implemented enterprise wide electronic business solutions, information security programs, and threat and vulnerability management solutions for key customers in a range of industries, including financial services, government, hospitality, aerospace and information technology. Mr. Pironti has a number of industry certifications including Certified in the Governance of Information Technology (CGEIT), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Information Systems Security Architecture Professional and (ISSAP) and a Information Systems Security Management Professional (ISSMP). He is also a published author and writer, and a frequent speaker on electronic business and security topics at domestic and international industry conferences.
Being successful with Enterprise 2.0 and social computing projects and initiatives requires a clear understanding of the right tools, techniques, and critical success factors. This tutorial will provide a comprehensive examination of the latest Enterprise 2.0 tools and platforms, current and cutting edge implementation techniques, and will provide an in-depth exploration of successful Enterprise 2.0 rollouts via the latest case studies.
Enterprise 2.0 tools and platforms from Microsoft, IBM, Oracle, Google, BEA, SuiteTwo, and other leading Web 2.0 and Enterprise 2.0 firms will be examined in detail with fast-paced and informative demonstrations and detailed analysis. The focus will be on the capabilities for helping organizations deliver on a complete and integrated Enterprise 2.0 strategy ranging from effective enterprise search to the use of blogs, wikis, portals, and syndication. Also covered are advanced techniques such as prediction markets and enterprise mashups to fully leverage the productive capability of workers in a scalable yet emergent fashion.
The tutorial will also explore best practices and emerging techniques for Enterprise 2.0 social media and adoption including social aggregration, analytics, expertise location, reputation systems, and more. Whenever possible, patterns and practices are backed by cited material from existing and new case studies when they show proven efficacy. The tutorial is intended to be a comprehensive overview of the Enterprise 2.0 space from current products to best practices.
Who Should Attend:
* Individuals whose job responsibility involves collaboration with other individuals, teams, and organizations * Executives and managers in business and IT with responsibility for designing, implementing, and operating IT systems and business processes within their organization * IT staffers and general line of business workers that are seeking to apply the latest social computing best practices directly to their daily work * CIOs and CTOs that are seeking to be more effective in their positions * Enterprise architects that wish to leverage their IT resources and support their internal customers more effectively * Business planners and strategists that are seeking to optimize their organizations for maximum efficiency and business-focused results You Will Learn:
* What the latest leading tools and platforms in the Enterprise 2.0 and social computing space are and their capabilities * Current and emerging best practices in Enterprise 2.0 and Social Computing * Innovative new techniques for applying social media and 2.0 era approahces in the workplace * The findings of the latest Enterprise 2.0 case studies
Instructor - Dion Hinchcliffe, Founder and CTO, Editor in Chief of the Web 2.0 Journal, Hinchcliffe & Company
Dion Hinchcliffe is founder and chief technology officer for the Enterprise Web 2.0 advisory and consulting firm Hinchcliffe & Company, based in Alexandria, Virginia. A veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for software quality. He has extensive practical experience with enterprise technologies and he consults, speaks, and writes prolifically on IT and software architecture. Dion still works in the trenches with enterprise IT clients in the federal government and Fortune 1000. He also speaks and publishes about Web 2.0 and SOA on a regular basis. Dion is working on a book about Web 2.0 for Addison-Wesley and is currently editor-in-chief of the Web 2.0 Journal and AjaxWorld Magazine.
Unified communications applications are maturing in 2008, offering more integrated capabilities and customer choice than ever before. Today's unified communications applications include integrated voice, instant messaging, audio conferencing, PC-based video and Web collaboration, with telephony- and PC presence and click-to-communicate capabilities built in at the foundation level. Many are also SIP-based, so that they can integrate with other UC apps, and others have open APIs to allow for integration with other applications, such as Office and CRM or supply chain software.
But as IT and line-of-business managers grow increasingly interested in deploying unified communications, the competition among vendors is growing fiercer. And despite a rash of recent partnerships and acquisitions, not all vendors offer a single product that delivers multiple converged communications out of the box. In this three-hour tutorial, we'll dig deep into the nuts and bolts of UC apps from Alcatel-Lucent, Avaya, IBM Lotus, Nortel and Siemens. Find out exactly what features are available from each vendor today; what's available only through partnerships (and with whom); and what's coming down the pike. We'll also look at requirements for implementing the technologies and whether it's possible to integrate them with other applications?and if so, at what cost. And we'll delve into ROI strategies to ensure your UC deployment is a success.
This deep-dive session will give you time to delve into each application, with live demos and presentations that really drill down into exactly what each application delivers now, so that you can make the right buying choice to carry your company through tomorrow.
Melanie Turek, Principal Analyst at Frost & Sullivan, will kick off the session with a close look at the unified communications market, and discuss key issues for IT to consider when they deploy a UC application. Each vendor will then demo and detail their product, while answering questions about features and functions from the moderator. We'll finish up with an audience Q&A, to ensure participants' toughest questions get answered. Attendees can expect to leave with a solid understanding of what each vendor's product can deliver, making it easier for them to take the next step in the UC decision-making process.
Instructor - Melanie Turek, Principal Analyst, Frost & Sullivan
Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Media's Collaborative Technologies Conference, for which she serves as an advisory board member and track chair. She can be reached at melanie.turek@frost.com.
Speaker - Allan Mendelsohn, Senior Marketing Manager, Unified Communications, Avaya
Allan is the Senior Marketing Manager for Unified Communications at Avaya. While he resides in Canada, his effectiveness in the global role is a testament to the application of Unified Communications solutions. His marketing, product management, and business development career has spanned 20+ years dealing with the planning and application of voice, data, and information systems to support the needs of business with particular focus on employee productivity and customer service. His applications focus has included: unified communications, messaging, IVR, contact center, CTI, voice over IP, and remote data access. Prior to joining Avaya (via Octel and Lucent) in 1998, Allan led marketing and business development teams at two mid sized organizations entering new stages of growth, which followed his applications marketing tenure at Nortel. Allan holds an MBA in Information Systems (McMaster University) and an Honors BA in Economics and Psychology (York University). Next to family activities with his 11-year old twin girls, his favorite pass times include playing golf and ice hockey.
Speaker - David Marshak, Senior Product Manager, Unified Communications and Collaboration (UC²), IBM Software Group
David Marshak leads Real-time Collaboration and Unified Communications product strategy and planning for IBM Lotus Software, including Instant Messaging, Web Conferencing, VoIP, telephony, and video. He is the product manager of Sametime Unified Telephony. Prior to joining IBM in January 2005, Marshak was an internationally known industry analyst and consultant with Patricia Seybold Group for 18 years. Marshak has spoken worldwide to audiences, large and small, on emerging technologies and future trends. He is often called upon to be a featured speaker and panel moderator at numerous industry conferences such as VoiceCon, Collaboration Technologies Conference, Burton Group Catalyst Conference, COMDEX, InternetWorld, Groupware, VON, NetWorld, and Lotusphere, among others. He has appeared as an expert commentator on PBS, CNBC, and on National Public Radio and has lectured on collaboration at Massachusetts Institute of Technology and Babson College. Marshak has been quoted in the Wall Street Journal, Forbes, New York Times, Business Week, and Investor?s Business Daily as well as the technical press. Marshak is the author of Understanding and Leveraging Lotus Notes, the Notes Strategist Series, as well as Mission Critical Lotus Notes (Prentice Hall, 1996).
Speaker - Peter Anderholm, Director Product Management, Unified Communication and Collaboration, Alcatel-Lucent
Peter Anderholm is Director of Product Line Management for Alcatel-Lucent Unified Communication and Collaboration. Having joined Alcatel in 2004, Anderholm is responsible for defining and delivering communications software solutions for large enterprises, SMBs, and services providers worldwide. With over 20 years of industry experience, Anderholm held roles in business development and marketing with Unisys, PictureTel, VideoServer, and Engage Media.
Speaker - Ross Daniels, Director, Unified Communications Solutions Marketing, Cisco
Speaker - Ross Sedgewick, Director, Global Applications Marketing, Siemens Enterprise Communications
Ross Sedgewick serves as Director, Global Marketing for Applications in Siemens Enterprise Communications, leveraging 20 years of management experience in the Enterprise Software, CRM, Channel Management and Marketing arenas. Ross has responsibility for the Applications marketing team, which drives marketing for the unified communications, unified messaging and contact center product portfolios worldwide. Prior to working at Siemens, he acquired broad industry experience in senior positions with companies such as IBM Corporation and Delano Technologies. Ross holds a Honors Bachelor of Commerce degree from the University of Toronto, and an MBA (Marketing) from the Schulich School of Business at York University.
The Premise: Hardly a day passes when another argument against cloud computing is negated due to an advancement in technology or some innovation. At the same breakneck pace, new "replacements" for existing in-sourced IT get added to "The Cloud" every day. But, with new innovations popping up across The Cloud landscape every day, have we reached that tipping point where all of it, including custom applications can be moved as well? The organizers of Enterprise 2.0 believe it's time to have that discussion in an open forum.
The Format: On one side of the stage will be a group of your peers: the sort of senior IT influencers that would be in on any discussion where a cloud-based service provider might be calling upon their companies with a pitch to move their IT (or at least some component of it) into the cloud. On the other side of the stage will be the cloud-based service providers who have come to make their pitch. Also in the room? You.
THE RSVP: Limited seating is available on a first-come first-served basis. Be sure to RSVP before the room fills up. We'll see you there!
Speaker - Adam Selipsky, Vice President, Product Management and Developer Relations, Amazon Web Services
Adam Selipsky joined Amazon Web Services in May 2005 as Vice President for Product Management and Developer Relations. He oversees developer support, product strategy, demand generation, evangelism, and marketing communications related to the Amazon Web Services business. Launched in July 2002, Amazon Web Services exposes technology and product data from Amazon and its affiliates, enabling companies to build websites, store data, and manage business processes ?in the cloud.? Before joining Amazon Web Services, Adam served as a Vice President in several areas for RealNetworks, including Video Services, Consumer Marketing, and RealPlayer. He also held a number of systems marketing positions relating to enterprise markets. Prior to that, Adam was a partner at Mercer Management Consulting, specializing in business strategy for telecommunications and technology companies. Adam earned his bachelor?s degree in government from Harvard College and his master?s in business administration from Harvard Business School.
Speaker - Carolyn Lawson, CIO, California Puplic Utilities Commission
Carolyn represents both the CPUC and the State of California in the national discussion of IT issues and policies, specifically related to eService delivery in government. In her role as Deputy Director of the eServices Office for the State of California, she examined policy issues related to web-based services, including the integration of Web 2.0 and cloud computing into the state?s environment. Carolyn is the co-chair of the eC3 Web 2.0 workgroup. For both eC3 and the State of California she is leading an effort to draft a white paper discussing how governmental organizations can intelligently address the complex policy issues related to these service delivery options. Carolyn speaks and teaches nationally on these and other topics.
Speaker - David Berlind, Exec Director Interop, Editor-At-Large and General Manager, TechWeb
David is General Manager of Alternative Events in the Live Events Group of TechWeb (formerly CMP). He is also Editor-At-Large for InformationWeek.com and the Executive Conference Director for Interop. Prior to his career in tech media, David spent eight years as a software developer, network engineer, and IT manager.
Speaker - Jeff Keltner, Business Applications Development Manager , Google
Jeff Keltner is a Google Apps Business Development Manager and specializes in presenting the Google vision for search and collaboration tools to business audiences. Jeff brings several years of experience in both business development and engineering to Google - most recently as a sales specialist for IBM. Prior to joining IBM, Jeff worked as a systems engineer for such companies as Hilton Hotels Corporation and SSB Technologies. Jeff holds a bachelor's degree in Computer Systems Engineering from Stanford University.
Speaker - Mary Sobiechowski, CIO, Global Director of IT, Sudler & Hennessey
Mary is CIO and Global Director of IT for Sudler & Hennessey, with enterprise responsibility for 20 global offices. Sudler & Hennessy is the healthcare communications division of Y&R Brands, a WPP Group company. She has been in her current position for seven years, developing and implementing IT strategy for the advertising, promotion and medical education divisions, as well as directing IT operations for all US offices. Mary is the leader of the Creative Technology Special Interest Group of WPP, focusing on best practices of the Interactive, Graphic, Broadcast and MultiMedia disciplines. Mary has an Engineering degree from Lawrence Institute of Technology, and holds a Bachelor of Fine Art degree from Wayne State University. In her previous career as an artist, she exhibited in many galleries in Soho and Tribeca, New York City. Mary is the proud mother of two amazing children and is a mentor with the Columbia University MBA program in Technology.
Speaker - Richard Soley, PhD, Chairman and Chief Executive Officer, Object Management Group, Inc.
Richard Mark Soley, Ph.D. Chairman and Chief Executive Officer Object Management Group, Inc. Dr. Richard Mark Soley is Chairman and Chief Executive Officer of the Object Management Group, Inc. (OMG®) and Executive Director of the SOA Consortium. As Chairman and CEO of the OMG, Dr. Soley is responsible for the vision and direction of the world's largest consortium of its type. Dr. Soley joined the nascent OMG as Technical Director in 1989, leading the development of OMG's world-leading standardization process and the original CORBA® specification. In 1996, he led the effort to move into vertical market standards (starting with healthcare, finance, telecommunications and manufacturing) and modeling, leading first to the Unified Modeling Language (UML®) and later the Model Driven Architecture (MDA®). He also led the effort to establish the SOA Consortium in January 2007. Previously, Dr. Soley was a cofounder and former Chairman/CEO of A. I. Architects, Inc., maker of the 386 HummingBoard and other PC and workstation hardware and software. Prior to that, he consulted for various technology companies and venture firms on matters pertaining to software investment opportunities. Dr. Soley has also consulted for IBM, Motorola, PictureTel, Texas Instruments, Gold Hill Computer and others. He began his professional life at Honeywell Computer Systems working on the Multics operating system. A native of Baltimore, Maryland, U.S.A., Dr. Soley holds the bachelor's, master's and doctoral degrees in Computer Science and Engineering from the Massachusetts Institute of Technology.
Speaker - Richard E. Mickool, Executive Director & CTO, Information Services, Northeastern University
Rick is CTO and Executive Director, Information Services at Northeastern University in Boston. As CTO, Rick is instrumental in setting the vision for web, application and portal services. Rick is currently part of the project management team implementing the University?s new ERP system. Prior to joining Northeastern in 2000, Rick was CIO at Babson College. Rick has presented at numerous national and regional conferences on the topics of distributed learning, on-demand service delivery, and re-engineering in higher education. Rick enjoys teaching both on-ground and online and has been an adjunct lecturer at Bristol Community College, Newbury College, Babson College and Northeastern University. He holds a BS from Babson College and an MBA from Northeastern University.
Speaker - Ross Piper, SVP of Enterprise Strategy, Salesforce.com
Ross Piper is SVP of enterprise strategy at salesforce.com. He is responsible for the company's engagement with the enterprise IT community, including strategy, product development, marketing, events and customer success, as well as helping IT organizations transform with cloud computing. In this role, Ross has helped many large customers be successful with software as a service and built a CIO advisory board to enable sharing amongst leading companies. Prior to salesforce.com, Ross was Managing Director for The Research Board, where he ran their CIO programs for thirteen years. Ross has also worked on the floor of the New York Stock Exchange as a Specialist for Mercator Partners. Ross has a degree in Economics and Political Science from Colby College.
Networks have always been among the most powerful of market forces. From the earliest roads and shipping lanes to today's hyper-connected world, companies that live on the innovative edge of networks have prospered. Providing next generation connectivity inside and out of your enterprise is now a critical success factor. Find out how FedEx is pushing the edge of both physical and digital connections globally.
Speaker - Rob Carter, EVP, FedEx Information Services & CIO, Fedex Corporation
Robert B. (Rob) Carter, is Executive Vice President ? FedEx Information Services & Chief Information Officer at FedEx Corporation. FedEx Corporation, with revenue of $33 Billion provides the transportation industry?s broadest range of services. Carter is responsible for the corporations? key applications and technology infrastructure. FedEx applications, advanced networks and data centers provide around-the-clock and around-the-globe support for the information intensive transportation, logistics and business related product offerings of FedEx Corporation. Carter is also responsible for Customer Service, Billing and Revenue Operations. Fedex call centers are one of the premier customer service organizations in the world and provide instant access to the great people and technology that support Fedex customers worldwide. Carter joined FedEx in 1993 and has nearly 30 years of systems development and implementation experience utilizing a wide variety of technology. Carter earned his bachelor's degree in Computer and Information Sciences from the University of Florida and his MBA from the University of South Florida. Professional Awards Include: ? CIO Magazine Hall of Fame (2007) ? Information Week Chief of the Year Award (2000, 2001, 2005) ? Network World?s 25 Most Powerful People in Networking (2001, 2005) ? CIO Magazine 100 Award (2000, 2001, 2002, 2003, 2004) ? ComputerWorld Premier 100 (2000, 2001, 2002, 2003, 2004) ? InfoWorld Chief Technology Officer of the Year (2000) Mr. Carter serves as a member of the Saks, Inc. Board of Directors, First Horizon National Corporation Board of Directors, and the University of Florida Foundation Board of Trustees.
Sean and Don will brief the technical and cultural changes underway at the CIA and across the Intelligence Community involving the adoption of Enterprise 2.0 tools including Intellipedia, blogs, and social tagging. These tools are being used to improve information sharing by moving information out of traditional channels and onto platforms.
Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting, and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing".
Speaker - Sean Dennehy, Intellipedia Evangelist, CIA
Sean Dennehy has more than 15 years of experience in various elements of the US Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence, and supporting US Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating, and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community".
In this session, Google's Rishi Chandra will discuss ways cloud computing is influencing the Enterprise IT industry and what this means for businesses.
Speaker - Rishi Chandra, Product Manager, Google Enterprise
Rishi joined Google in 2006 as product manager for Google Apps, Google's online suite of communication and collaboration tools. In this capacity, Rishi is responsible for expanding functionality of the Google Apps platform and driving success in the small business and self-service markets. Prior to joining Google, Rishi worked as a consultant at strategy consulting firm Bain & Company. Rishi holds degrees in computer science and business administration from the University of California, Berkeley, as well as an MBA with an emphasis in entrepreneurship and technology from Stanford University.
Though often discussed and debated, there has never been an extensive market study on the Enterprise 2.0 Market - until now.
Join Carl Frappaolo and Dan Keldsen of AIIM Market Intelligence, as they provide highlights on the first in-depth Enterprise 2.0 market study, including the results of a survey completed by over 400 Enterprise 2.0 users and evaluators.
Are Boomers sabotaging Enterprise 2.0? What makes for Enterprise 2.0 success? How are Enterprise 2.0 initiatives justified? Our findings flipped some of the "accepted wisdom" on its ear...
Speaker - Carl Frappaolo, Book Author and Vice President, Market Intelligence, AIIM
With over 25 years experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries. Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm's consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management and portal design. Mr. Frappaolo has published 4 books and over 300 studies, articles and whitepapers, and has lectured to audiences around the world.
Speaker - Dan Keldsen, Director, Market Intelligence, AIIM
The past five years have held tremendous innovation in enterprise software, an industry not known for its innovation relative to other areas of the technology sector. Enterprise 2.0 has challenged preconceptions and created innovative products. But of more interest, the use cases have evolved and practices are enabling new solutions that offer competitive advantage. Its time to elevate the conversation beyond features (wiki, blog, RSS, social networking, etc.), put aside the hype and talk about what problems the Enteprise 2.0 community is uniquely prepared to solve. In this keynote, Socialtext Chairman, President & Co-founder Ross Mayfield will share his insights from the past five years in business, and look to the next.
Speaker - Ross Mayfield, President and Co-Founder, SocialText
Ross Mayfield is the Chairman, President and co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. A noted blogger and industry expert, he is a serial and social entrepreneur. Mayfield has grown Socialtext to over 4,000 customers and served as CEO from 2002-2007. Socialtext is backed by Draper Fisher Jurvetson, SAP Ventures, Intel Capital and Omidyar Network and prominent Silicon Valley angels. Previously, Mayfield served as VP of Marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of RateXchange (AMEX:RTX), the leading B2B commodity exchange for telecom. Mayfield served as the marketing director of the largest privately held telecommunications group in Eastern Europe and was the internal lead manager of their Initial Public Offering. He also founded an ISP, a web-design company, and has served on a number of Advisory Boards of high tech startups. Mayfield is a former advisor to the Office of the President of Estonia and began his career in the non-profit sector. He holds a B.A. in Political Science from the University of California at Los Angeles and completed the Management Development for Entrepreneurs (MDE) program of the Anderson School of Business. He resides in his hometown of Palo Alto with his wife and two children.
Enterprise social software and Web 2.0 technologies significantly extend the possibilities for team productivity and innovation. Executives are looking for ways to leverage these capabilities to improve collaboration, business demands and efficiency. In this session, Novell will address next-generation collaboration and the need for a flexible infrastructure and a more open IT approach.
Gregory Webb has been with Novell for five years and is the Product Marketing Manager for Novell GroupWise and Novell Teaming + Conferencing. Prior to this position, Gregory worked in Novell corporate marketing and was responsible for Novell Workgroup and Identity products and solutions on www.novell.com. Gregory attended graduate school at the University of California, Los Angeles (UCLA) in languages and literature.
Learn how businesses are using a social computing fabric to take enterprise productivity and innovation to the next level. BEA's AquaLogic User Interaction suite provides a social computing framework for participant-driven social applications and team collaboration. This session explores how disparate Web 2.0 tools (blogs, wikis, tags, social networks and RSS etc.) can be leveraged with enterprise sensibilities to help achieve business and IT goals in a practical and sustainable fashion.
Speaker - Ajay Gandhi, Sr. Director, Enterprise Social Computing, BEA Systems
Ajay Gandhi is a Senior Director of Product Marketing for BEA Systems where he currently leads the worldwide strategy, partnership and marketing initiatives for BEA?s portal solutions and Web 2.0 social computing products. Previously at BEA, Mr. Gandhi was a Director of Product Management for the BEA AquaLogic Product Family and was responsible for platform strategy, product planning and strategic partnerships. Prior to BEA, Ajay held senior product management positions at several software companies developing products in CRM, analytics and collaborative development. He was also a Principal with Crimson Ventures focused on infrastructure software companies in the areas of distributed BPM, security policy compliance and vertically focused EAI. Earlier in his career, Ajay worked as a strategy consultant in McKinsey?s Worldwide Technology Practice and as an engineer at Microsoft, Intel and Corel. Ajay received his M.B.A. from the University of Pennsylvania?s Wharton School and his B.A.Sc in Computer Engineering from the University of Waterloo.
With the movement of communication and content generation from documents and e-mail to hypertext, Enterprise 2.0 has the promise to deliver on the benefits that CMS systems have touted, but failed to produce: effective search and content re-use. See how the integration of blogs, wikis, social tagging, search and the permission filtering necessary for enterprise collaboration can come together to make your business work like the web. Practical examples and Enterprise case study vignettes will explain how real companies are experiencing real results today.
Speaker - Jordan Frank, VP Marketing & Business Development, Traction Software
Jordan Frank earned his blog and wiki black belt after joining Traction Software as VP Marketing and Business Development in 2002. Besides living and breathing every day in the company?s internal blog and keeping an external blog at www.tractionsoftware.com, Jordan engages with leading pharmaceutical, US Government and many other organizations to guide implementations and ensure Wiki fast success at customer sites. Jordan previously held program, product and operations management roles at Inktomi and Adero. Jordan earned an MBA from MIT Sloan School of Management in 2000 and a BA from Dartmouth in 1994.
In this fast-paced, entertaining presentation, intranet consultant and ThoughtFarmer co-creator Chris McGrath will share the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0: a simple, social intranet that helps employees collaborate, share ideas and find information.
Chris is the co-creator of ThoughtFarmer, social software that powers enterprise intranets in Microsoft environments. He's been consulting on web and intranet projects since 1995 with a particular emphasis on interface design, information architecture and usability analysis. Chris lives with his wife and 2 children in the backwaters of British Columbia, Canada, where he bikes, skis, skates and enjoys fine espresso from the local roastery.
Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences.
Learn how to let your employees use consumer tools, such as social networks (Facebook, etc), personalized homepages (iGoogle, Windows Live, Netvibes), social bookmarking, RSS, and more to collaborate with peers, partners, and customers, securely. Get the inside scoop on making popular Web 2.0 platforms enterprise-grade.
Speaker - David Lavenda, Vice President, Marketing and Product Strategy, WorkLight
David has an extensive background in marketing and product management and has held key senior positions in successful technology companies. Recently, he served as Chief Marketing Officer of V-Secure Technologies (sold to Radware - NASDAQ:RDWR). Prior to that, he co-founded and served as Vice President of Marketing and Product Strategy at Business Layers (sold to Netegrity ? NASDAQ:NETE). Previously, he has held a variety of business and technical positions in technology companies and organizations. Mr. Lavenda has a B.Sc. in Physics from Bar-Ilan University, an MBA in Marketing from the Recanati School of Business at Tel Aviv University, and has completed advanced studies in Electrical Engineering at Tel Aviv University.
Delivering a communication channel that enables people to subscribe to the information they need, includes filtering and alerting mechanisms to notify people of important changes, and provides access points across multiple application contexts, is an incredibly powerful solution. Deployment of feed syndication platforms to manage proliferation of RSS feeds can improve worker productivity, drive business performance and aid in community-building efforts across people with common information interests. In this panel, senior strategists from leading enterprise RSS vendors and enterprise customers share their perspectives on market trends across different industries.
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com).
Brian Kellner is responsible for overall product management and the consumer business segment of NewsGator. Brian has held product or development management positions for over a dozen years. Most recently he was Vice President of Enterprise Products for Webroot Software. Brian holds a B.S. in Aerospace Engineering from the Massachusetts Institute of Technology and an M.S. in Management from Colorado Tech.
Speaker - Scott Niesen, Director of Marketing, Attensa
Social bookmarking installations often go from good to great to overwhelming. Although social bookmarking offers a rich potential for discovery and connecting it requires analysis and understanding of what is hidden in the mass of shared contributions. This session will show how to manage and make sense out of this flood of information.
Speaker - Thomas Vander Wal, Principal & Sr. Consultant, InfoCloud Solutions, Inc.
The excitement surrounding Web 2.0 is spreading throughout the public and private sectors and has organizations everywhere wondering how best to harness its power. Unlike never before, this development encourages use and experience ahead of structure. It allows an organization's individuals and groups to interact with one another, with customers, and with partners and to share ideas and content like never before. This provides both new opportunities and new challenges, but with the right strategy and an integrated Enterprise 2.0 offering, the possibilities are endless. This session will explain:
* how to best capitalize on the opportunities for your organization
* what is the right infrastructure on which to base this strategic initiative
* how to accommodate this wave of collaborative content coming from varied sources
* what does this mean in the context of content validation and corporate memory preservation
* what you need to know about the emerging use of rich media
* how organizations with strong compliance requirements meet these new challenges.
In this new 2.0 world, organizations can provide the long-expected, high-performance workspace to their employees and fulfill the need for a rich, interactive experience for their customers and partners. Join this session to learn how your organization can best prepare for the Enterprise 2.0 ecosystem.
Speaker - Daniel Kraft, President, RedDot, Open Text Web Solutions Group
Speaker - Tom Jenkins, Executive Chairman & Chief Strategy Officer, Open Text
Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences.
Video conferencing is getting plenty of buzz these days, but every new and improved solution, while valuable each in its own right, add to the confusion of designing a scalable, cost-effective video conferencing system. Some vendors, such as Cisco and HP, are setting their sights on telepresence - a truly immersive visual experience that comes with a hefty price tag and the need for significant services. Other vendors are focused PC-desktop video, which may not look and sound perfect, but which is easily accessible from anywhere, anytime, and by anyone. In between are high- and standard-definition room based systems of various shapes and sizes. How is an IT manager to choose? This session will highlight the pros and cons of today's videoconferencing choices and help you make the right decision for your organization.
Moderator - Melanie Turek, Principal Analyst, Frost & Sullivan
Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Media's Collaborative Technologies Conference, for which she serves as an advisory board member and track chair. She can be reached at melanie.turek@frost.com.
Speaker - Roger Wallman, Director of Product Marketing, RADVISION, Inc.
Speaker - Stephen Epstein, Chief Marketing Officer, Avistar Communications, Inc.
Blogs are powerful communication platforms that allow you to capture information you find interesting and to share it with an "audience" who can talk back to you. This panel of five business bloggers with a combined blogging lifetime of 19 years has generated business, communicated the concerns of its customers, experimented, and broken new ground through their blogs. Topics we'll cover include: Blogging as knowledge management, Blogging as a conversation, Blogging for "fame and fortune", Blogging as a platform for experimentation, and Blogging to reduce internal spam. Come join us to share your experiences and have the chance to speak at length with experienced bloggers.
Moderator - Jessica Lipnack, CEO, NetAge
Speaker - Bill Ives, Web 2.0 Consultant and Writer, Portals and KM
Speaker - Cesar Brea, Partner, Force Five Partners
Doug is a senior attorney in Goodwin Procter?s Real Estate Group, helping clients invest in real estate through a variety of investment vehicles. He has considerable experience with the use of mezzanine loans and joint ventures to acquire indirect interests in real estate, as well as the use of mortgage loans as an investment in real estate or as a way to extract value from a real estate asset.
In addition to his real estate practice, Doug is a member of Goodwin Procter?s Knowledge Management Department. In this role, he is responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. Doug coaches other attorneys and staff on using knowledge resources to facilitate the efficient and effective practice of law. The firm has launched the use of internal wikis and blogs as part of their knowledge management program.
Doug is a frequent speaker and writer on the legal profession's use of knowledge management, enterprise 2.0, web 2.0 and social networks.
You can find Doug online at:
KM Space, a blog on law firm knowledge management, enterprise 2.0 and legal technology: http://kmspace.blogspot.com
As the world's leading enterprise software provider, Oracle is introducing new social sales applications, development tools and services, unified communications, security, and management on top of a unified, standards-based, open enterprise architecture. In this user-oriented session, Oracle will demonstrate many of these next-generation capabilities and showcase how organizations like yours can harness the power of Enterprise 2.0 to gain business value.
Speaker - Steve Diamond, Senior Director, Oracle Worldwide Marketing, Oracle
Steve Diamond brings more than fifteen years of corporate and product marketing experience to Oracle. A technology industry veteran, Steve has introduced, positioned, and built awareness and demand for multiple products and services at both start-ups and established companies. Prior to his current role, Steve ran global public relations at Siebel Systems and served as a de facto member of the CRM On Demand marketing team. Steve has also led corporate marketing and communications programs at Inktomi Corporation and Hyperion Solutions, and has driven a number of successful initiatives working with companies such as Analog Devices, Digital Equipment Corporation, IBM, and Sybase. And most importantly, Steve loves all things 2.0 and 'social' as well.
Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences.
There are many threads in the fabric of Web culture -- social and more traditional tools, techniques that were designed and those that have emerged for their use, and sprawling communities affiliated through the explosion of social channels on the Web. As more workers are Web denizens, and are just as likely to consider themselves affiliated through Web relationships as work relationships, what are the impacts on the norms and mores of the new workplace. How have our perspectives on time, collaboration, productivity, organizational structure, strategy, and success changed? What are the microcultural impacts, like meeting ettiquette, and the macrocultural impacts, like bottom-up decision making? What are the generational flash points? How should the individual and the organization plan for the ongoing changes that are going on?
Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media, and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn?t looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing).
Wikis and tags -- user-generated metadata -- are a mainstay of Web 2.0. They also show promise for Enterprise 2.0, but the enterprise introduces a unique set of challenges: without centralized authority, how can we tame that chaos, and how can it coexist with more formal content? Hear how new search and information access techniques manage this.
Traditional Enterprise businesses are contemplating on how web 2.0 technologies impacts the ways they engage with and manage employees. Governance-based and top-down models are challenged by more democratic expressions that are redefining how employees are coming together to learn, share, and communicate.
In this session, learn how companies like Microsoft and Accenture are experiencing the transformation of readiness and knowledge management businesses, and helping other companies in the process. We will talk about the disruption of web 2.0 concepts on core business functions, and how their business models need to evolve to realize the potential. We will discuss how new media and social networking concepts are a primary catalyst for change.
Lastly, we will share the lessons learned to provide some insight on the types of challenges you may encounter. The goal is to stir up open discussions around questions such as: Can web 2.0 concepts actually help organizations? Is it all worth it? What are the gains in productivity, profitability, knowledge, expertise, employee retention? Are employees making the best use of this newly found freedom?
Speaker - Ludovic Fourrage, Group Program Manager, Microsoft
Speaker - Peter Butler, Head of Learning - BT Group, BT
Speaker - Phil Morel, Director, Sales Enablement, Microsoft
As Director of Sales Enablement, Phil Morel is responsible for tier 1 sales and marketing events to both technical and sales audiences and Academy, a community-based virtual learning environment delivering podcasts, webcasts and facilitated discussions for diverse internal audiences. In the time since Morel assumed his role, Academy has grown 650%, expanding its cutting edge model of peer-to-peer knowledge transfer. Running over 600 webcasts per annum, Academy has earned a Learning Innovation Award as well as a Digital Marketing Excellence Award for pioneering work in the development of a world class social networking and podcasting platform. Before assuming his current position, Morel served Microsoft as EPG Readiness Manager, managing the training business, plan and execution for Microsoft?s enterprise sales force. Morel joined Microsoft from Hewlett-Packard in 2000 as a Global Account Manager in the UK. He served Microsoft in that capacity until he moved to Redmond in 2004. Morel earned a degree in Management Science at Aston University in Birmingham, England. A native of Manchester, England, his passions include football (as in Manchester United), scuba diving, motorcycling, and his daughters, Amber (12) and Ruby (10).
Speaker - Thomas Hoglund, Global Lead, Collaboration and Knowledge Management, Accenture
Tom is a Partner in Accenture?s Talent & Organization Performance service line. He focuses on helping employees perform at a higher level through leveraging the tools of knowledge management, employee portals, collaboration and learning. Tom has a global leadership role for Accenture?s practice in these areas. He has 25 years of consulting experience and has led numerous projects that have delivered millions of dollars of benefits to clients and have touched hundreds of thousands of employees. The programs Tom has implemented have won several awards, including APQC?s "Model Knowledge Sharing Organization", Internet Week magazine?s ?Best Business Site? and world famous Internet design guru Jakob Nielsen?s ?10 Best Intranet Designs.? Tom is a frequent speaker on the topics of KM, portals, collaboration and content management. Before joining Accenture, Tom was Chief Knowledge Officer for a Fortune 100 company. Prior to that he worked for a Big Five consultancy where he held positions leading their KM, Portal and Content Management consulting practice, managing their internal KM function, leading their Learning Technology organization and as Deputy CIO.
Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences.
See how companies are integrating user generated content, and folksonomies via social bookmarking, tagging, and social networking applications into corporate Intranets to help employees discover information and expertise, and enable intense collaboration to drive innovation and worker productivity
Puneet Gupta is a seasoned technology executive and entrepreneur with over 15 years of marketing and operations experience at both large and small technology companies. Most recently, he was CEO of CourseCafe, an online social collaboration application company enabling researchers around the world to work together online on academic and coursework-related research.Puneet was Director of Product Marketing at Selectica (NASDAQ: SLTC) - an enterprise sales and solutions pricing software company, helping to grow the company from 70 employees to over 900, with one of the top ten IPOs in Nasdaq's history, and guiding it into new industry verticals with innovative solutions, joint ventures, and mergers and acquisitions. He has also held marketing and product development positions at Peoplesoft, and Oracle Corporation, where he brought several new products to market. He received the Best Innovative Product of the Year award at Oracle.Puneet holds a B.S. in Computer Science and Engineering from Ohio State University, Management of Technology from UC Berkeley, and an MBA from Columbia University in New York.
